Heidi Reimer
Heidi graduated from UW-Superior in 2010 with a double major in International Business and Economics. Heidi has previous experience with another local agency along with a handful of years in the commercial health insurance field. Heidi started with Reliable in January 2020 and is a CSR with her Property and Casualty license. Heidi lives with […]
Sarah Rautell
Sarah began her career at Reliable Agency back in September 2006. She obtained her Certified Insurance Counselor (CIC) designation in 2022. This has helped her better connect with clients and build lasting professional relationships. Sarah believes that it is very important to tailor policies to fit each customer’s unique needs and lifestyles. Sarah is an […]
Karen Mielke
Karen grew up in Cottage Grove, MN. She graduated with a Public Relations degree from St. Cloud State University in 2009. She has spent the last 8 years working in retail banking and started with Reliable in September 2020.She enjoys spending her spare time with her husband-Bob, daughter-Lexi, and her dogs-Moose and Stella. Karen loves […]
Karen McMillen
Karen was born and raised in Cloquet, and graduated from Cloquet High School in 1981. Karen acquired her Property and Casualty license in November of 2006, and her Life and Health license in April 2007. Karen joined us at Reliable Agency in January of 2007. She currently fills the receptionist position with us at Reliable […]
Jolene Lust
Jolene graduated from Bemidji State University with a Bachelor of Arts in Business Administration with an emphasis in Marketing. She began working at Reliable Agency in June of 2003 and was awarded CSR of the year for the state of Minnesota in 2005. Jolene has also obtained her CISR, PLCS and CIC designations. Jolene is […]
Ryan Krajewski
Ryan grew up in Proctor, MN and earned his Bachelor of Arts degree from the University of Wisconsin – Superior and then his MBA from the College of St. Scholastica. Prior to joining Reliable, Ryan’s career evolved from non-profit leadership into marketing and sales management for clients throughout Minnesota and Wisconsin. Away from work, Ryan enjoys […]
Andy Hjelle
Andy began his career at Reliable Agency in December 2016, obtaining his Property and Casualty License in January 2017, and Life & Health License the following year. He has also earned his Certified Insurance Service Representative designation. Andy loves being a part of the insurance world, helping clients with their needs. He has an Associate […]
Travis Hansen
Travis graduated in 1999 from the University of Wisconsin–Superior with a Bachelor of Arts in Business Administration. His concentration was in Finance, giving him a strong foundation for his future career in insurance and benefits. In August 1999, Travis began his insurance career with Reliable Agency and quickly established himself in the field. He now […]
Laura Hansen
Laura started at Reliable in May 2021 after a very rewarding 23 year career as a Dental Hygienist in the Duluth and Cloquet areas. Laura was born and raised in Duluth and has resided in the Cloquet area since marrying her husband Travis in September of 2000. Laura has been very involved in the Cloquet […]
Becky Haley
Becky began her insurance career in 1993 and in 2001 came to Reliable Agency as a Commercial Insurance Agent and Commercial Account Manager. She received her Certified Insurance Service Representative (CISR) designation and is working towards her Certified Insurance Counselors (CIC) designation. Although Becky works in the large accounts department she enjoys working with all […]
