Jon Reimer

Jon graduated from Braham HS in 1997 and attended Itasca Community College before ultimately graduating from UW-Superior with a degree in physical education with a concentration in community health. While in college, Jon roamed the outfield for both the Itasca and UW-Superior baseball teams and also ran indoor track, competing in sprinting events. He also […]

Heidi Reimer

Heidi graduated from UW-Superior in 2010 with a double major in International Business and Economics. Heidi has previous experience with another local agency along with a handful of years in the commercial health insurance field. Heidi started with Reliable in January 2020 and is a CSR with her Property and Casualty license. Heidi lives with […]

Sarah Rautell

Sarah graduated with a degree in Marketing in 2005, she then went on to obtain her Property/Causality license in May of 2006. She began her career with Reliable Agency in September of 2006. Her education has continued, completing her CISR (Certified Insurance Service Representative) designation, and was also recently licensed in Life & Health. She […]

Julie Newville

I was born and raised in western Wisconsin and graduated from Amery High School. I began my insurance career in October 2000 as a receptionist, moved into bookkeeping and eventually chose to earn my Property and Casualty License in April 2006. I joined Reliable Agency in February 2019. I have one adult daughter that I […]

Kristen Modean

Kristen is a Duluth native and graduate of UMD with a Bachelor of Business Administration with a Human Resources Management major. She had worked in Human Resources employee benefits and payroll administration before finding her career in Property & Casualty Insurance. She began her Property & Casualty Insurance career in 2009 and obtained her Property […]

Karen Mielke

Karen grew up in Cottage Grove, MN. She graduated with a Public Relations degree from St. Cloud State University in 2009. She has spent the last 8 years working in retail banking and started with Reliable in September 2020.She enjoys spending her spare time with her husband-Bob, daughter-Lexi, and her dogs-Moose and Stella. Karen loves […]

Karen McMillen

Karen was born and raised in Cloquet, and graduated from Cloquet High School in 1981. Karen acquired her Property and Casualty license in November of 2006, and her Life and Health license in April 2007. Karen joined us at Reliable Agency in January of 2007. She currently fills the receptionist position with us at Reliable […]

Starr Marshall

Starr is a 2010 graduate of the College of St. Scholastica – Duluth. She graduated with a Bachelors of Arts degree in the Social Sciences with an emphasis on Gerontology. Starr began her insurance career in 2005 selling Long-Term Care insurance. She felt this was the most important insurance to have to ensure retention of […]

Jolene Lust

In May 2003, Jolene graduated from Bemidji State University with a Bachelor of Arts in Business Administration with an emphasis in Marketing. She began working at Reliable Agency in June of 2003 and was awarded CSR of the year for the State of Minnesota in 2005. Jolene has also obtained her CISR, PLCS and CIC […]

Mike Lewis

Mike grew up in Esko, MN and graduated from Esko High School in 2004. He earned his Bachelor of Arts in Applied Economics with a minor in Finance from the College of St. Scholastica in 2008. Mike obtained his Life and Health Insurance License in January of 2016. Prior to joining the team at Reliable […]