Staff
Who We Are: Our expertise is based on a well-trained, experienced professional staff and a serious conscientious attitude toward our clients. Shown below is the Reliable Insurance Agency “family.” Click on “Read More” to learn more about them.
Officers:
Steve Micke, President, CIC, CPIA
Val Wojtysiak, Secretary/Treasurer, CIC, CISR
Personal Lines:
Becky Anderson, CISR Elite
Jen Beck, CISR
Jami Hansen
Andy Hjelle, CISR
Jolene Lust, CIC, CISR, PLCS
Karen Mielke
Nicole Milberger, CISR, CIC
Julie Newville
Sarah Rautell, CISR
Heidi Reimer
Callie Robinson, CISR
Carrie Torgeson
Collette VanHove
Kyle Wojtysiak, CISR
Commercial Lines:
Greg Beyer
Amanda Bauer
Ben Carlson
Jen Dostal
Becky Haley, CISR
Ryan Krajewski
Kristen Modean, CISR
Micki Wojtysiak, CIC, CISR, CLCS
Scott Wojtysiak, CIC, CSRM
Kari Wyman
Agency Resource Specialist:
Life and Health:
Greg Beyer
Kara Boelk
Travis Hansen, CIC
Mike Lewis
Starr Marshall, CISR
Scott Wojtysiak, CIC, CSRM
Receptionist/
Payments:
Steve Micke
Steve MickePresident CIC, CPIA
Steve was born and raised in Cloquet, graduating from Cloquet High School in 1975 and graduated from St. John’s University in 1979….Read More
Val Wojtysiak
Secretary / Treasurer CIC, CISR
Val began her insurance career in 1979 & joined the Reliable Agency back in June of 1981. Over the years she has obtained the…Read More
Becky Anderson
Becky AndersonCISR Elite
Becky came to Reliable Agency 17 years ago and has 36 years of insurance experience as a producer and service representative. …. Read More
Amanda Bauer
Amanda BauerCISR
Manda was raised in Northern California, but decided to settle in Minnesota permanently in 2003. She started in the insurance field in 2004 and worked…Read More
Jen Beck
Jen BeckCISR
Jen grew up in Cloquet and graduated from Cloquet High School and Fond du Lac Tribal and Community College in the spring of 1999. S…Read More
Greg Beyer
Greg BeyerGreg started his insurance career over 25 years ago as a life insurance agent with Met Life. He expanded the areas of insurance he worked with when he spent 18 years with two…Read More
Kara Boelk
Kara BoelkKara grew up in Embarrass, MN and graduated from Virginia High school in 2012. She went to the University of Wisconsin River Falls to peruse a Pre-Vet Large animal degree….Read More
Ben Carlson
Ben CarlsonBen grew up in the Duluth area and graduated from Proctor High School in 2001. He went on to attain his Bachelor of Science degree in Business Administration from …Read More
Jen Dostal
Jen DostalJen grew up in Yucaipa, CA. She moved to MN in 2000 with her husband Andy. Together they are raising their 2 daughters. Their girls keep them busy with their school activities! Jen recently earned her property/casualty insurance license…Read More
Becky Haley
Becky HaleyCISR
Becky is originally from White Bear Lake and now resides in Barnum. She began her insurance career in 1993 and in 2001 came to Reliable Agency as a Commercial Insurance agent and service representative.Read More
Jami Hansen
Jami grew up in Esko, MN and graduated from Esko High School in 2014. She went on to Gustavus Adolphus College and graduated…Read More
Laura Hansen
Laura started at Reliable in May 2021 after a very rewarding 23 year career as a Dental Hygienist in the Duluth and Cloquet areas…Read More
Travis Hansen
CIC
Travis is a 1999 graduate of the University of Wisconsin – Superior. He graduated with a Bachelors of Arts in Business Administration….Read More
Andy Hjelle
Andy HjelleCISR
Andy grew up in Saginaw, MN. He graduated from high school in 2014 and is pursuing an Associate of Business Finance from Fond du Lac Tribal…Read More
Ryan Krajewski
Ryan KrajewskiRyan grew up in Proctor, MN and earned his Bachelor of Arts degree from the University of Wisconsin – Superior and then his MBA…Read More
Mike Lewis
Mike LewisMike grew up in Esko, MN and graduated from Esko High School in 2004. He earned his Bachelor of Arts in Applied Economics with a minor in Finance from the College of St. Scholastica…Read More
Jolene Lust
Jolene LustCIC, CISR, PLCS
In May 2003, Jolene graduated from Bemidji State University with a Bachelor of Arts in Business Administration with an emphasis in Marketing….Read More
Starr Marshall
CISR
Starr is a 2010 graduate of the College of St. Scholastica – Duluth. She graduated with a Bachelors of Arts degree in the Social Sciences…Read More
Karen McMillen
Karen McMillenKaren was born and raised in Cloquet, and graduated from Cloquet High School in 1981. Karen acquired her Property and Casualty license in November of 2006, and her Life and Health…Read More
Karen Mielke
Karen MielkeKaren grew up in Cottage Grove, MN. She graduated with a Public Relations degree from St. Cloud State University in 2009. She has spent the last 8 years working in retail banking and started with Reliable….Read More
Nicole Milberger
Nicole MilbergerCISR, CIC
Nicole joined Reliable Agency in September 2005 and received her Property & Casualty License in October 2005 and Life & Health… Read More
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Kristen Modean
Kristen ModeanCIC, CISR
Kristen is a Duluth native, graduated from UMD with a Bachelors In Business Administration with a Human Resources…Read More
Julie Newville
I was born and raised in western Wisconsin and graduated from Amery High School. I began my insurance career in October 2000 as a receptionist, moved into bookkeeping…Read More
Sarah Rautell
Sarah RautellCISR
Sarah graduated with a degree in Marketing in 2005, she then went on to obtain her property/Casualty license in May of 2006. She began her career…Read More
Heidi Reimer
Heidi ReimerHeidi graduated from UW-Superior in 2010 with a double major in International Business and Economics. Heidi has previous experience with another local…Read More
Jon Reimer
Jon ReimerJon Reimer joined the Reliable Agency in February 2021 as the Agency Resource Specialist after a rewarding 19-year stint with a local non-profit….Read More
Callie Robinson
Callie RobinsonCISR
Callie graduated from Lake Superior College with an Associate of Applied Sciences degree in 2014. She started her insurance career in April of 2016…Read More
Desirae Tanner
Desirae TannerDez grew up in Anoka, MN. She graduated from Anoka High School in 2007. She attended FDL Tribal and Community College and graduated in 2016. She started with Reliable in…Read More
Carrie Torgeson
Carrie TorgesonCarrie graduated from Duluth East High School in 1981. She worked in the banking business for 8 years before starting and running her own in home daycare for 17 years. This allowed…Read More
Collette VanHove
Collette VanHoveCollette joined the Reliable family in 2014, bringing with her 25 years of experience in the insurance industry in the Duluth Superior area. Even after years…Read More
Kyle Wojtysiak
Kyle WojtysiakCISR
Kyle grew up in the Duluth area and graduated from Proctor High School in 2005. He went on to achieve his Bachelor of Arts degree in Management…Read More
Micki Wojtysiak
Micki WojtysiakCIC, CISR, CLCS
Micki grew up in the Duluth area and graduated from Proctor High School in 2001. She earned her Associates Degree in Medical Administration and spent 12 years as a medical…Read More
Scott Wojtysiak
Scott WojtysiakCIC, CSRM
Scott was born and raised in the Duluth Area and graduated from Proctor High School in 2001. He earned his Bachelor of Science degree ..Read More
Kari Wyman
Kari WymanKari grew up in the Duluth area and graduated from Proctor High School in 2005. She went on to achieve her degree in Business Administration and Management from Colorado…Read More
Certified Insurance Counselor (CIC)
The Society of CIC is a not-for-profit organization dedicated to professional insurance education. The Program provides an in-depth practical approach to education for insurance agents and other insurance practitioners. The CIC Program is designed to meet the practicing insurance professional’s need for technical knowledge in all areas of the insurance industry. CIC institutes include: Personal Lines, Commercial Casualty, Commercial Property, Life and Health, and Agency Management. Offered across the United States and its territories throughout the calendar year, each institute consists of two and one-half days of intensive instruction followed by a rigorous essay examination. The successful completion of all five examinations leads to the right to use the designation Certified Insurance Counselor (CIC). CIC’s must attend 20 hours of program education each year to maintain their designation.
Certified Insurance Service Representative (CISR)
The Society of CISR is a not-for-profit organization committed to filling the need for quality insurance education and training geared toward customer service representatives. CISR courses stress the understanding and analysis of risks and exposures. CISR courses include: Insuring Personal Auto Exposures, Insuring Personal Residential Property, Insuring Commercial Property, Insuring Commercial Casualty Exposures, and Agency Operations. Offered across the United States and its territories throughout the calendar year, each course is one day of instruction followed by an optional examination. The successful completion of all five examinations leads to the right to use the designation Certified Insurance Service Representative (CISR). CISR’s must attend 8 hours of program education each year to maintain their designation.