A message to our clients regarding COVID-19

Update-May 27th


As states begin to reopen, we too are beginning to re-introduce staff back to our three locations. We will continue to comply with state regulations regarding social distancing and sanitization as we begin to meet with our wonderful customers face-to-face again.

To be sure our client meetings are most effective and follow regulations regarding number of customers in our offices, we encourage you to make an appointment to meet with your agent. Appointments can be made by calling any of the three location numbers below or by emailing info@reliablemn.com.

Cloquet (218) 879-4663
Hermantown (218) 729-6791
Superior (715) 718-5900

All of our agent’s contact info are also listed on our website, please visit www.reliablemn.com/staff

For our clients that prefer to meet virtually or communicate electronically, we are still here for you too! We have also added Zoom for virtual meetings.

Onsite payments are still being accepted, please use our payment dropbox/door slots for these transactions. We will process these payments during business hours and email or mail you a receipt. Please be sure cash payments are for the correct amount due.

We cannot wait to start seeing you, our clients, again!

**Reliable Summer Hours begin Memorial Day & run through Labor Day
M-Th: 8:00-4:00
F: 8:00-1:00


Dear Reliable Agency Customers,

As the global pandemic caused by COVID-19 continues to spread, Reliable Agency is taking steps to help protect our staff, our customers and the communities in which we live and serve.

Effective Wednesday March 18th, our lobbies at all three of our locations will be closed. Our staff will remain available by phone, email and video conference as needed during our normal business hours of 8:30 AM – 5:00 PM Monday through Friday until further notice. We have begun to transition our staff to work remotely. All calls will continue to be routed to the correct agent and all aspects of servicing your insurance needs will remain our focus. Please consider accessing our website for updated contact information, billing resources and our client portal or give us a call at any of our locations with any additional questions or concerns.

Cloquet – (218) 879-4663

Hermantown – (218) 729-6791

Superior – (715) 718-5900

We understand that this situation continues to change and we are ready to pivot as needed to maintain as much normalcy as we are able.